Refund policy

30-Day Happiness Guarantee
We want you to love every bag. If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll make it right with a replacement or a refund to your original payment method.

How to request a refund or replacement

Email contactus@driedyet.com within 30 days of delivery.
Include your order number and a short note about what went wrong. For quality or damage issues, please add a photo of the product and packaging.
We'll reply within 1–2 business days with next steps.

Food safety and returns
Because our garnishes are food products, we can't resell returned items, so you usually don't need to send anything back. We'll let you know if we need the product returned.

Damaged, defective or wrong items
If your order arrives damaged, defective, or isn't what you ordered, let us know as soon as possible (ideally within 5 business days of delivery) so we can send a replacement right away.

Refund timing
Approved refunds are issued to your original payment method. Depending on your bank, it can take 5–10 business days for the refund to appear.

Wholesale and Bar Program orders
Bar Program and wholesale orders follow the terms in your program agreement. Contact us with any questions.